Jewelry Returns

Since our jewelry is handcrafted with care, we accept returns or exchanges within 14 days of delivery under the following conditions:

• The item must be unused, and in its original packaging.
  
• Customers are responsible for return shipping costs unless the item is defective or incorrect.
• Refunds will be processed to the original payment method once the return is inspected.

Art Print Returns

We take great care in printing and packaging our artwork. However, if there’s an issue, we accept returns within 14 days under these conditions:

• The print must be in its original condition, free from damage or alterations.
  
• If your print arrives damaged, please contact us with photos, and we’ll send a replacement at no extra cost.
• Return shipping costs are the buyer’s responsibility unless the issue is our fault.

Return Policy — All Other Products

🕒 Return Window

• 14 days of receiving your item.
  
• unused, in original condition, and in original packaging.
  

🚫 Non-Returnable Items

• Digital downloads (wallpapers, art files, etc.)
  
• Personalized or custom-made items
  
• Clearance or final sale items
  
  (We’ll always mark these clearly on the product page.)
  

🔄 Exchanges

• not offer direct exchanges, but you may return an item (if eligible) and place a new order.
  

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please reach out to us within 48 hours of delivery with photos. We’ll work quickly to resolve the issue by offering a replacement or refund.

How to Initiate a Return

1. Email us at shopavibe.co@gmail.com with your order number, item details, and reason for return.
2. Once approved, we’ll provide the return shipping address.
3. Pack your item securely and ship it back.
4. Once we receive and inspect the item, we’ll process your refund or exchange.

Additional Notes

• Processing Time: Refunds typically take 5-7 business days to appear in your account.
• Sale Items: Items purchased on sale or clearance are final sale and non-refundable.

If you have any questions, feel free to reach out! We appreciate your support and are here to make your shopping experience great.

📩 Contact Us: Shopavibe.co@gmail.com

At Shop A Vibe, we want you to love your purchase! If for any reason you're not completely satisfied, we're here to help. Please review our return policy below.

Jewelry Returns

Since our jewelry is handcrafted with care, we accept returns or exchanges within 14 days of delivery under the following conditions:

• The item must be unused, and in its original packaging.
  
• Customers are responsible for return shipping costs unless the item is defective or incorrect.
• Refunds will be processed to the original payment method once the return is inspected.

Art Print Returns

We take great care in printing and packaging our artwork. However, if there’s an issue, we accept returns within 14 days under these conditions:

• The print must be in its original condition, free from damage or alterations.
  
• If your print arrives damaged, please contact us with photos, and we’ll send a replacement at no extra cost.
• Return shipping costs are the buyer’s responsibility unless the issue is our fault.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please reach out to us within 48 hours of delivery with photos. We’ll work quickly to resolve the issue by offering a replacement or refund.

How to Initiate a Return

1. Email us at shopavibe.co@gmail.com with your order number, item details, and reason for return.
2. Once approved, we’ll provide the return shipping address.
3. Pack your item securely and ship it back.
4. Once we receive and inspect the item, we’ll process your refund or exchange.

Additional Notes

• Processing Time: Refunds typically take 5-7 business days to appear in your account.
• Sale Items: Items purchased on sale or clearance are final sale and non-refundable.

If you have any questions, feel free to reach out! We appreciate your support and are here to make your shopping experience great.

📩 Contact Us: Shopavibe.co@gmail.com

📦 Shipping Policy

Processing Time

All orders are carefully packaged. Please allow 3–5 business days for processing before shipment. During peak seasons or new collection launches, processing times may be slightly extended.

Shipping Rates & Delivery

We offer standard shipping. Shipping rates are calculated at checkout based on your location and package weight.

3–7 business days after processing

7–21 business days (depending on customs for international orders)

Tracking numbers will be provided once your order has shipped.

Free Shipping

We offer free U.S. shipping on orders over $50

Lost or Delayed Packages

Once your order is shipped, we are not responsible for carrier delays, lost, or stolen packages. If your tracking shows delivered but you haven't received your item, please contact your local postal service first.

Still need help? Feel free to email us at shopavibe.co@gmail.com and we’ll do our best to assist you.